Why Transparent Pricing Should Be Standard in Primary Care Staffing

Doctor and clinician reviewing staffing details on a digital tablet in a Primary Care setting

When you are under pressure to fill shifts, getting cover in place quickly is often the priority. But without full clarity on what you are being charged or what is included, it can be difficult to understand the real value of your staffing setup.

Pricing models in Primary Care vary. Some use session rates or bundled costs. Others include different levels of service in a single figure. Over time, this can make it harder to know exactly what you are paying for or how your costs compare to similar services.

At Vela, we believe transparency should come as standard.

Why clarity matters

When costs are not broken down clearly, it becomes harder to benchmark, plan, and make confident decisions about your workforce.

Here are some common challenges practices tell us about:

  • Not knowing exactly how hourly costs are made up
  • Uncertainty around what is included in the fee
  • No clear way to compare spend across similar roles or services

Without visibility, even the most reliable arrangements may be missing opportunities to improve efficiency or reduce spend.

The impact of transparent pricing

Primary Care teams are working hard to balance rising demand with limited resources. Having a clear view of costs supports better decisions, especially when you are planning rotas, reviewing agency usage, or considering how to get more value from existing arrangements.

Knowing what you are paying, what you are getting and how it compares to other setups can help you identify where small adjustments might lead to better outcomes, without compromising continuity of care.

What Vela provides

At Vela, transparency is built into how we work. We focus on clarity, consistency, and making it easy for practices to understand their options.

Here is what you can expect from us:

  • A clear, detailed breakdown of how our pricing works
  • Consistent, flat-rate fees aligned with market expectations
  • Advice from consultants with over ten years of Primary Care experience

Whether you are working with us already or just exploring options, our goal is to give you the information you need to make confident, well-informed decisions.

Want to understand how our model works?

If you have not had a clear explanation of your current agency’s pricing, we would be happy to show you how we do things differently.

No obligation. Just an open, transparent conversation with people who understand Primary Care.