Tackling DNAs in Primary Care: What’s Working in 2025?

Empty GP consultation room in a UK primary care practice, highlighting the impact of missed appointments and how Vela Medical Group supports practices facing high DNA rates.

Missed appointments, often referred to as DNAs (Did Not Attend), remain a persistent challenge for GP practices across the UK. With growing patient demand and increasing pressure on clinical time, every unattended slot can have a significant impact on access and service delivery. In 2025, many practices are taking proactive steps to reduce DNAs. One […]